Aftersale - Additional personalisation options

We're pleased to inform you that additional personalisation options are available even after your purchase.

Please note* We can only do these if the garment design has the space to allow for the personalisation

To personalise your garment, simply place an order using the link below, colour and size is not relevant this is to collect the relevant personalisation only: - Select garment and relevant personalisation and complete your order: Click here

Returning Your Garment for Personalisation ** **

Once your payment has been processed, note your new order number and book your return via our Royal Mail service here.

You can choose one of the following return options:

1. Collection from your address

Book a collection from your doorstep, office, or a safe place.

• No printer? No problem, our postie can bring the label when collecting your item.
• Not going to be in? You can leave your parcel in a designated safe place for collection.

2. Drop off at a location near you

• Labels to Go (No printer required): Use the QR code sent to your email at a printer-enabled locker, Parcelshop (Collect+ or Post Office), or your local Delivery Office.
• Print at home: Depending on your parcel size, drop it off at a Postbox, Parcel Postbox, Locker, Parcelshop, or your local Delivery Office.

Please ensure you include your new order number and select return reason: Additional decoration required

Once we have your garment we will add the relevant personalisation and return to you within 7 working days, please ignore dates on your confirmation email.

Updated on: 19/05/2025