How to Reset Your Password for the Organiser Page

Resetting Your Password

If you cannot remember your password for the organiser page, you can reset it using the password reset link:

https://www.leavershoodies.com/request-reset

Visit this link, enter your email address, and a password reset link will be sent to your inbox. Follow the instructions in the email to set a new password.

First-Time Access

When you first access the organiser page, it will prompt you to set your own password. If you have ordered with us before, your password may carry over from a previous order.

Troubleshooting

• Password reset email not arriving? Check your spam/junk folder. If you still don't receive it, contact us and we can investigate further.
• "Application error: a client-side exception has occurred" message? If you encounter this error when trying to reset your password through the organiser page, use the direct reset link above instead: https://www.leavershoodies.com/request-reset
• Store link asking for login details? Make sure you are not sharing the organiser link with parents or students. The store page (public link) does not require any login. Only the organiser page requires a password, and this link should not be shared publicly.

Important: Store Link vs Organiser Link

• Store Page – This is the public link to share with parents and pupils. No login is required.
• Organiser Page – This is your private management link. It requires a password and should not be shared publicly.

If you continue to experience issues accessing your organiser page after trying the steps above, please contact us for further assistance.

Updated on: 29/05/2026