Customer
Nicknames & Personalisations
Nicknames and personalisation spellings within the design are provided either by the individual placing the order or by the organiser. It is their responsibility to double-check these details. Once the item has been produced, we are unable to make any amendments, as it is a personalised product.Few readersNames within back design?
The spellings of the names within the design are supplied to us by the organiser, since we don't have personal knowledge of the individuals involved, we are unable to verify the accuracy of each name provided it is down to the organiser to double-check the spelling of each name and confirm that the list includes the names of all the names within the design.Few readers
Organiser
How do we provide a list of names for the back design?
Please feel free to send the names through in any copyable format, such as word, excel, or you can download our example Once a list of names have been submitted to us, we will endeavour to provide an updated design via email for your approval in 1 working day. See ExamPopularDo we have to collect the names before ordering?
To maintain consistency between our visuals and the final product, we kindly ask that names for the back design be gathered and confirmed before we create an online store or form. This ensures that all promotional materials align with the end result.Few readersCan we have a bespoke design?
If you can't find what you're looking for our template designs, our team are happy to help put together a custom design for your group. Please let us know your ideas and we'll work collaboratively to kit you out.Few readersCan I send you our artwork/designs?
We're more than happy to use your own custom design. Please send the artwork to us as a vectored pdf or AI (illustrator) file and our design team will update your design proof.Few readersCan you add our logo?
Certainly! You can either send us a link or attach a high-quality image, and our design team will make the necessary updates to your design proof. Please remember to specify whether you'd like the logo to be printed or embroidered.Few readersDo we have to have the same design?
Your prices are set based on the overall quantity of sales for a single design. While it's generally more cost-effective to proceed with a single design, we are more than willing to accommodate organisers interested in placing orders with multiple designs. However, in such cases, we will need to provide a quote based on an estimated number of sales per design.Few readers