• What sizes are available?

  Size, SizeguideFeatured

• Online store - How to order

  How does the ordering process work? To streamline the process and save you time, we allow everyone to place their orders and make payments in full, meaning you don’t have to handle any money or orders yourself. Simply share the store link with your group and inform them of the opening and closing dates. How long should we run the online store? We recommend keeping the online store open for two weeks. Please consider this timeframe when setting delivery deadlines. How doPopular

• How to place an order

  We have two easy ways of helping you organise your group order: Online Store Keep things simple by setting up a personal online store and collecting all the details, sizes, colours, and payments for your order via our secure system. We keep the shop open over a set period of time and then send the final order out in a batch to you. This way you do not have to worry about collecting all the information and money yourself - all you have to do is hand them out at the end. Find out more herPopular

• Can I amend or change my order?

  If you've submitted an order through one of our online stores, you have the flexibility to make changes up until the store closes and enters the production phase. Simply use the link provided in your email receipt to modify personalisations (such as nicknames), sizes, colours, or even cancel items. Once production has commenced, the order becomes part of a complex process, and we cannot accommodate any further changes.Few readers

• What happens if we don't meet our minimum order target?

  Before starting an order, we will kindly request an estimated number of sales from you. This allows us to accurately price your order, as discounts are determined based on the order quantity. Ensuring the correct pricing helps to avoid any complications. If your order target is not met, we offer several options: We can modify your design to reduce the cost. For example, amending an embroidered logo to a printed design. We can extend the closing date of the online shop until we reach tFew readers

• Can we choose different colours?

  Absolutely, yes! You're welcome to mix-and-match colours, sizes and garment styles all within the same order. Generally speaking, it's only the design which must remain the same. Does offering more colours cost more? No. We love seeing everyone in their favourite colour. Can we limit the colours available? If you're looking to uniform your order or limit the colour/product ranges available, this is no problem and can be restricted when opening your online store or form.Few readers

• Are the sizes true to size?

  Most of our garment styles are unisex, meaning they generally fall between male and female sizes. For guys, it's advisable to consider ordering one size larger, while ladies might want to contemplate a size smaller. We highly recommend checking our size guides on our product pages for more detailed information to ensure the best fit.Few readers

• How long should I keep the store open for?

  Our recommendation is to have stores open for a maximum duration of two weeks, the store is able to provide a better shopping experience for customers, and it allows for minimal wait times from order to delivery. If you wish, you also have the option to extend the store deadline to gather additional orders. However, please be aware that doing so may impact the initial estimated delivery timeframes.Few readers

• What's the timeframe for organising an order?

  We're ready to move swiftly, but we completely understand that securing design approval and getting everyone on board can take some time. It's essential not to rush, especially when double-checking the design for correct spellings. Although our standard delivery times usually run at approximately 2 weeks, we generally advise beginning the initial steps for your order about 2 months in advance of when you actually need it. This additional time allows for flexibility and ensures a smoother proceFew readers

• Is there a minimum order quantity?

  We are happy to fulfil orders of 5 or more items. So even if you just have a small order we will be happy to help, and you can expect the same kind of service as someone ordering 100 or more. You have the flexibility to create a mix of garment styles, colours, and sizes, with the only stipulation being that the design must remain the same.Few readers

• Can we the school/institution make a partial payment contribution?

  If you're interested in helping to subsidise and lower the final price for members of your group, we can facilitate this through our online store. We will work together to establish a subsidy amount per item, and then we'll adjust the item prices accordingly. You'll receive an invoice for the total difference once the store is completed.Few readers

• Can you meet a tight deadline?

  If we can expedite your order without disrupting other commitments, we're more than willing to collaborate with you to meet your specific requirements.Few readers

• Does everyone have to have a nickname?

  Nicknames (or personalisations) are one of the most popular ways of adding a personal touch to your order. Nicknames are entirely optional and can be added when placing your order.Few readers

• Can orders be checked prior to production?

  Throughout the order process, the organiser will have complete visibility of all orders within their dashboard. Once the online store reaches its closing date, they will receive an email as a reminder to review and approve the order before it moves into production. This review step is essential to ensure accuracy, especially regarding any nicknames or special requests. Please be aware that we are unable to commence production until your order has been officially signed off. If you wish, you alsFew readers

• Can we use our order to fundraise?

  Adding a small mark-up is an excellent way to generate funds for your group or charity, and we can easily assist you with this through our online store. We will work together to establish a mark-up amount per item, and then we'll adjust the item prices accordingly. You'll receive payment for the total difference once the store is completed.Few readers

• Can I order just one item?

  If your group already has an existing online store or form in place, ordering a single item is not a problem. However, if you're interested in ordering a new design, please note that our minimum order quantity is 5 garments.Few readers

• What payment methods do you accept?

  We accept all major credit and debit card payments, BACS transfers, and cheques as payment methods. Our online store system is also equipped to handle all major card payments. Please note that we do not accept AMEX as a payment method.Few readers

• Can we choose different garments?

  Of course! You're welcome to mix-and-match colours, sizes and garment styles all within the same order. Generally speaking, it's only the design which must remain the same. Does that cost more? There won't be any additional charges for providing more options. However, it's important to note that the individual garment choices may have varying prices. Can we limit the products available? If you're looking to uniform your order or limit the colour/product ranges available, this isFew readers

• Online form - How to order

  How does the ordering process work? Our online form is the ideal solution for placing orders and submitting a single payment for the total balance. We'll set up an online form for you where you can conveniently list all the orders at your own pace. How do we get the link to the form? We will provide you with the store link for your convenience at the start of the process, only once your design is finalised and approved will you be able to make payments using various methods incPopular

• Can we place late orders?

  Can we place late orders? Absolutely. Once the main store has closed we will automatically open a store for extras. The cost of extras are slightly more as they are made-to-order and shipped individually.Few readers