I’ve Already Ordered
I’ve Placed My Order – Can I Change It?
Yes! in most cases you can review or update your order while the store is still open. After placing your order, you will receive an Order Confirmation email. This email contains a link that allows you to access and manage your order. How to Change Your Order Open your confirmation email and click the “View or Update Your Order” button. This will take you to your order management page, whFeaturedCan I Add Personalisation After Ordering?
If you would like to add a nickname or initials after placing your order, this may still be possible while the store remains open. How to Add Personalisation Open your Order Confirmation email and click the “View or Update Your Order” button. This will take you to your order management page, where you can review your order details and add or update personalisation if the store is still open. Check Your Order Confirmation Your Order Confirmation email includes a summary ofFew readersIncorrect Name or Personalisation on My Order
If you notice a problem with a name or personalisation on your order, 1. Nickname or Initials Entered During Ordering If the nickname or initials were entered during checkout, you may still be able to update them while the store remains open. To review or update your order: Open your Order Confirmation email Click “View or Update Your Order” This will take you to your order management page, where you can check your order details and update personalisation if the store isFew readersCan I Change My Size After Ordering?
If you need to change the size of your garment, you may be able to do this while the store is still open. How to Change Your Size Open your Order Confirmation email and click the “View or Update Your Order” button. This will take you to your order management page, where you can review your order details and update your size selection ifFew readers
Before You Order
What Size Should I Order?
Choosing the correct size before placing your order is important, as garments are produced specifically for your school’s order. Each product page includes a size guide with measurements to help you select the best fit. Check the Size Guide Before placing your order: Open the garment you would like to order Locate the size guide on the product page Compare the measurements with a hoodie or garment you already own This is usually the most accurate way to choose the correctFew readersWhat Payment Methods Are Accepted?
What Payment Methods Are Accepted? Orders placed through your school’s online store are paid securely at checkout. Accepted payment methods will be displayed during checkout and may include: Debit cards Credit cards Payment must be completed at the time of placing your order. Order Confirmation Once payment has been successfully processed, you will receive an Order Confirmation email. This email includes: Your order number A full order summary Your delivery addresFew readersPersonalisation: Nicknames & Initials
Do I Have to Have a Nickname? Whether a nickname is required depends on the design chosen by your school or organiser. Some stores may include: A back print featuring all student names Optional nicknames or initials No personalisation options at all If personalisation is available, the option will appear when selecting your garment. If you do not see a personalisation field when ordering, it means your school has chosen a design without nickname options. 🔤 Nickname CFew readersCan we place late orders?
Can we place late orders? Yes - late orders can still be placed. If the store link says it’s closed If you try to access your store and it shows as closed, please contact our team and we’ll take a look for you. When you get in touch, please include: The school name The store link you were provided This allows us to quickly locate the correct store iFew readers
Delivery & Returns
Can I Return My Hoodie?
Returns & Exchanges Policy (for Individual Consumers) This policy applies to individual consumers only. It does not apply to businesses or other organisations. 1. Cancelling / Amending an Order You may Cancel or Amend your order before it enters production by contacting us via our chat or email at contact@leavershoodies.com. Once production has commenced, the order cannot be cancelled or refunded. 2. Returning Uncustomised Items If you have ordered uncustoFew readersHow should I wash my garment - Aftercare
Our prints and embroidery are very hardwearing and should last as long as the garment itself under normal washing conditions. That said, to keep prints and embroidery looking their absolute best we recommend washing items inside-out at 30 degrees. Please see our Washing Instructions page for more details.Few readersWhere is my order
Leavers garments are produced after the store closes, once the final number of orders has been confirmed. Because these garments are made specifically for your school’s group order, the timeline is slightly different from standard online shopping. How the Order Process Works 1️⃣ Store Open Students and parents place their orders through the online store. 2️⃣ Store Closes Once the closing date passes, orders are finalised and prepared for production. 3️⃣ Production GarmentFew readers