Q: How to Order using your online store

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Q: How to amend or cancel your order

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Question 1

What sizes are available?

Accepted Answer

All our items are available in a wide range of sizes.

Our staple college hoodies are available in sizes ranging from Child age 1-2 years to Adult 5XL.

Please check the size guides below or on our product pages for more information.

Size Guide - CM

We recommend that you find a garment that you have which is a good fit, and then measure it from pit to pit and from the neck to the bottom (on the front). Once you have these measurements, refer to our size guide above to find the closest match.

Our garments are crafted with a high cotton content, resulting in an exceptionally soft feel. It's important to note that we anticipate some shrinkage after the first wash as the fibres tighten. Therefore, you may find that your delivered item initially appears slightly larger than specified. This is a normal occurrence, and rest assured that the garment will shrink to the intended size after one or two washes.

Question 2

Colour range

Accepted Answer

Our staple college hoodie is available in a wide range of colours, take a look at what is available today Here

||| Due to regulations regarding safety, providing child-size garments with drawcords is prohibited, the cords are applied to the Adult XS and larger sizes.

Question 3

How to Order using your online store

Accepted Answer

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Question 4

How to amend or cancel your order

Accepted Answer

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Question 5

Online store - How to order

Accepted Answer

How does the ordering process work?

To streamline the process and save you time, we allow everyone to place their orders and make payments in full, meaning you don’t have to handle any money or orders yourself. Simply share the store link with your group and inform them of the opening and closing dates.

How long should we run the online store?

We recommend keeping the online store open for two weeks. Please consider this timeframe when setting delivery deadlines.

How do we get the store link once our design is ready?

Once your design is finalised and approved, we will provide you with the store link for your convenience.

Example Store: Link to Example Store

Works best for:

Larger orders
Managing greater ranges of garments and colours
Keeping things simple
Avoiding cheques and cash
Sharing on social media

Question 6

How do we provide a list of names for the back design?

Accepted Answer

Please feel free to send the names through in any copyable format, such as word, excel, or you can download our example

||| Please ensure if you use our template to create a local version by making downloading a copy before editing/sharing.

Once a list of names have been submitted to us, we will endeavour to provide an updated design via email for your approval in 1 working day.

See Example below

| Name | | --- | --- | --- | | Tony Stark - example | | Carol Danvers - example | | Clint Barton - example | |Steve Rogers - example | | Peter Quill - example |

It is up to you if you choose to have the forename and surname or just the forename on the design

If you choose to enter only the forename please add the intial for those students that may share the same name for example - Jake P / Jake A

The spellings of the names you provide will be added to the design as you share them, since we don't have personal knowledge of the individuals involved, we are unable to verify the accuracy of each name provided. Please take a moment to double-check the spelling of each name and confirm that the list includes the names of all the students.

The positioning and spacing of names within the back design is a complex process that requires careful attention to detail.

To ensure the best possible outcome, we use software to allocate the names inside the available

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